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How to access invoices

/My Account /How to access invoices
  • 25 de May de 2020
  • kelvin
  • My Account

By  default,  the financial system creates invoices for products and services 10 (ten) days before expiration and provides the option to view and prepay these in the invoice session.

To access your invoice and view its details, you must be logged in  the Client Area e. Access to invoices is found in the top menu under  Invoices -> My Invoices  or in the  central menu  of account details.

Accessing the invoices page you can see all the details of previous and future payments. The sum of all outstanding invoices is shown in the left column   of the page and the individual details in the central menu  .

When you click on an individual invoice or all pending invoices, all invoice details will be displayed on the same screen. Payment options can be chosen from the right side menu.

Only deposit and transfer payments need to be confirmed by  ticket  with the finance department  .

 Credit card payments  are generally immediate and the service will be released within the term of the offer. However, be aware, operators by credit card and confirmation of slips can take up to  72 hours  to be credited, depending on the service, the release can be anticipated by means of proof by ticket.

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